Prompta Support

Hands-free teleprompter and camera. Here's help getting the most out of it.

Getting started

How do I film hands-free?

Write or paste a script, open it, prop your phone up (on a foldable, half-fold it into tent mode; on other devices use a stand), then press the red record button. A 3-2-1 countdown gives you a moment before the script starts scrolling and recording begins.

What is tent mode?

On a foldable iPhone, half-folding lets the phone stand on its own. Prompta splits the screen so your script scrolls on one half while the rear cameras film you on the other. Tap the split-screen icon in the controls to toggle it.

Can I change the scroll speed and text size?

Yes — the two sliders in the control bar adjust scroll speed and text size live while you read. The mirror button flips the text for beam-splitter teleprompter rigs.

Recording & sharing

Where do my recordings go?

Every take is saved automatically to your device's Photos library. After a take, a review screen lets you play it back and share it anywhere using the system share sheet.

Does Prompta record audio?

Yes, recordings include audio from your microphone. Prompta asks for camera and microphone permission the first time you record.

The camera is black — what's wrong?

If you're on the iOS Simulator, there is no camera, so the preview is black — this is expected. On a real device, make sure you've allowed camera access in Settings ▸ Prompta.

Purchase

Is there a subscription?

No. Prompta is a one-time purchase. You buy it once and own it forever — no subscription, no ads, no account.

Still need help?

Email us and we'll get back to you.

Email customer_support@penvy.cc